The Specified Commercial Transactions Law
|Name of company
|Masako Fujisaki, President and CEO
|Trusty Kojimachi Building, 2F, 4, Kojimachi 3-Chome, Chiyoda-ku, Tokyo 102-0083
|Web site URL
|Retail price of products, services, etc.
|The retail price of our products, services, etc., is displayed on the product page for each book, supplementary teaching material, seminar, etc., and the product announcement page.
|Incidental expenses/fees apart from retail price of products to be borne by the customer:
Delivery costs included in the price
Any Internet connection fee or telecommunication fee required for using digital content.
In the case of payment involving bank transfer, convenience store payment, etc., the transfer or convenience store handling fee.
|Payment methods and time limits
Payment methods: Payment can be made by credit card, carrier billing, convenience store payment, or bank/postal transfer (only for vocabulary translation booklets).
Payment time limits: For credit cards and carrier billing, payment will be confirmed at the time of product ordering. In the case of convenience store payment, please pay within one week of ordering the product. In the case of bank/postal transfer, please pay within one week of delivery.
|Delivery time of products
|In the case of digital content, it can be accessed immediately after payment. Vocabulary translation booklets will be sent out within five business days after ordering.
|Cancellation/returning of products
|Only vocabulary translation booklets that have not been used can be returned. The customer must contact us within five business days of receipt, and the customer is responsible for the return shipping charges. Due to the nature of the service, we do not accept returns or provide refunds for digital content.